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Terms & Conditions

This website is operated by Manusa Door Systems, SLU, a company registered in Spain, with inscription in the Mercantile Registry of Barcelona, Tome: 39210, Folio: 42, Sheet: 341657 and with its registered office at Avinguda Via Augusta 85-87 - 6th floor, 08174 Sant Cugat del Vallès, Barcelona. Our VAT number is ESB61579348.

To contact us, please see our Contact Us page.

These terms and conditions confirm the legal terms (Terms) on which we will sell the products (Products) listed on our website (our site).

Our Privacy Policy, Security Policy, Cookies Policy, Shipments and Return merchandise form part of these Terms and where applicable hyperlinks to this information is set out within these Terms. These Terms apply to any contract between us for the sale of Products (Contract). Please read them carefully and make sure that you understand them before you place your order.


Contract

Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process. After you place an order, we will send you an e-mail to confirm that we have received it (Order Acknowledgement). However, this does not mean that your order has been accepted by us.

Unless you cancel your order in accordance with our Return merchandise policy or we have contacted you to confirm that we are unable to accept your order, our acceptance of your order will occur automatically after the payment of the order. The Contract between us will only be formed at this time.

We reserve the right to reject any order for any reason and no order will be accepted until payment is received in full for all Products and any related delivery charges.

All orders are subject to stock availability. If we are unable to supply any of the Products that you have ordered we will inform you as soon as possible. In the event that an out-of-stock product is part of an order and we cannot contact you, we will send what products we have in stock, refunding the purchase price of any unavailable product where payment has already been made.

Manusa reserves the right to make any changes in the specification of goods, which are required to conform, with any applicable safety or other statutory requirements or where the goods are supplied, to the Customer’s specification which do not materially affect their quality or performance.


Payment

You can only pay for Products ordered on our site by debit or credit card and Paypal. We accept the following cards: Visa and Mastercard credit cards and Maestro, Delta and Visa Electron debit cards.

Payment for Products (including delivery charges) will be debited from your payment card at the time of placing your order. This does not mean that your order has been accepted and, if for any reason, your order is not accepted or we are unable to supply the Products you have ordered a full refund will be issued.


Price of products

We take care to ensure that the prices of Products on our site are correct. We normally verify Product prices following receipt of an order and if we discover an error in the price of the Products you have ordered, we will contact you to give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.

The price of all Products does not include VAT (where applicable) and does not include delivery charges. Our delivery charges are as quoted on our Shipments policy